Shipping policy

Shipping Policy

Thank you for shopping with us!

Order Processing

• Orders are processed within 1–3 business days (Monday–Friday, excluding public holidays).

Shipping Times

• Delivery times vary depending on your location and the shipping method selected at checkout.
• Estimated delivery dates are provided as a guide only and are not guaranteed.

Order Tracking

• Once your order has been shipped, you will receive a confirmation email with a tracking number (where available).

Shipping Delays

• Delivery delays caused by shipping carriers, customs clearance, weather conditions, or other unforeseen circumstances are outside our control.

Incorrect Address

• Please ensure your shipping address is correct before placing your order. We are not responsible for orders delayed or lost due to incorrect addresses provided by customers.

Lost or Damaged Packages

• If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date so we can assist you.

Contact Us

• If you have any questions about shipping, please contact us through our Contact Us page.